MKWardrobe

Welcome to the MKWardrobe Help Center

We are a premium Indian menswear brand focused on quality, fit, and timeless styling. To maintain personal service standards, all orders are handled directly through WhatsApp.

How to Place an Order via WhatsApp

Choose your product, size, and quantity from the website.
Click the order action to open WhatsApp with our team.
Share product details, full name, mobile number, complete address, and PIN code.
Our team confirms stock and sends final order details.
Complete payment by UPI or bank transfer.
After payment verification, your order is processed for dispatch.

Payment Methods

We accept UPI and bank transfer only. Cash on Delivery is not available. Orders are confirmed only after payment confirmation.

Shipping and Delivery

We ship across India. Standard delivery timeline is 3 to 7 working days depending on location and logistics conditions.

Order Confirmation

Each order is manually reviewed for stock and details. You receive confirmation on WhatsApp after verification and payment confirmation.

Return and Exchange Summary

Size exchange is allowed within 3 days of delivery, subject to stock availability.
Exchange shipping charges are customer-borne.
Returns are accepted only for damaged or incorrect products.
Unboxing video within 24 hours is mandatory for damage/wrong item claims.
No returns for change of mind.

Size Guide Assistance

Please check the size chart carefully before ordering. If you need fit guidance, contact us on WhatsApp before purchase.

Offline Store Support

For best fit and fabric confidence, customers are encouraged to visit our physical store before ordering. This helps avoid avoidable exchange charges.

Contact and Support

WhatsApp: 9491560018
Email: mkmenwardrobe@gmail.com
Phone: +919491560018
Support Hours: Monday to Saturday, 3:30 PM - 9:30 PM (IST)

Frequently Asked Questions

1. How do I place an order?
Choose your item on the website and complete ordering through WhatsApp by sharing product and delivery details.

2. Is account creation necessary?
No. Account registration is not required.

3. Do you offer COD?
No. We do not provide Cash on Delivery.

4. What payment methods are accepted?
UPI and bank transfer only.

5. What is the delivery timeline?
Typically 3 to 7 working days across India.

6. How can I track my order?
Tracking updates are shared on WhatsApp once available after dispatch.

7. What if I receive a damaged or wrong product?
Report within 24 hours and share an unboxing video for verification.

8. Is size exchange possible?
Yes, within 3 days, subject to stock availability, with customer-borne shipping charges.

9. Can I return a product if I am not satisfied?
Returns for change of mind are not accepted.

10. How can I contact support?
Reach us on WhatsApp during support hours: Monday to Saturday, 3:30 PM to 9:30 PM.